Product Description


Rapid, Escalated Support for Midsize Organizations

Your business depends on Microsoft Dynamics 365 support to drive success. And being successful requires that you get fast, direct access to expert support whenever you need it, through Microsoft Dynamics Professional Direct Support.

Professional Direct Support gives you top-tier services designed especially for organizations like yours that require rapid, advanced support. You get our fastest, one-hour response times for your technical support calls, and exclusive access to a dedicated team of Service Delivery Managers to manage your support experience, provide light advisory services, onboarding assistance, upgrade & release readiness, and much more!