Product Description


Make your CRM GDPR compliant

The COSMO CE GDPR helps you managing the challenges of the general data protection regulation (GDPR) within your Dynamics 365 Customer Engagement environment.

The solution allows you to manage the following core aspects of GDPR:

  • Right of access by the data subject (Article 15)  
  • Right to data portability (Article 20)  
  • Right to be forgotten (Article 17)  
  • Right to restriction of processing (Article 18) 

cccrm-GDPR-Process-&-Data-overview

Core functionalities:  

  • Flexible management of “Legitimate Basis” and your required consents, to match your organizational needs and to store GDPR required information of your data subject.  
  • Easy deletion or anonymization of Leads and Contacts and all their related personal data on a manual manner or on scheduled base by automated processes.  
  • Configurable report to extract all related captured personal data of an individual person.  

The solution has been checked by data.mill GmbH regarding the GDPR and is considered to be GDPR-ready.  

Don’t wait to get your Dynamics 365 Customer Engagement GPPR-complaint with our solution.  





Features